Additional contacts
Advice and Information
- Citizens Advice Bureau www.seftoncab.org.uk Bootle: 0151 922 1114, Waterloo: 0151 928 9702 Formby: 01704 875 078.
- Age Concern www.ageconcern.org.uk Crosby : 0151 924 6099
- ChildLine - www.childline.org.uk Free helpline for children and young people in the UK. Call 0800 1111
Police Stations
- Merseyside Police – all stations: 0151 709 6010. (Always ring 999 in an emergency)
- Crosby Police Station, Alexandra Road, Waterloo, Merseyside L22 1RX
- Marsh Lane Police Station, Marsh Lane, Bootle, Merseyside L20 5BW
- Copy Lane Police Station, Copy Lane, Bootle, Merseyside L30 7PR
- Maghull Police Station, Westway, Maghull, Merseyside L31 0AA
- Formby Police Station, Church Road, Formby, Merseyside L37 3NA
- Ainsdale Police Station, Segars Lane, Ainsdale, Merseyside PR8 3HT
- Southport Police Station, Albert Road, Southport, Merseyside PR9 0LL
Sefton Council
- www.sefton.gov.uk 0845 140 0845 (for all enquiries)
- One Stop Shop (Bootle) 324-342 Stanley Road, Bootle, Merseyside L20 6ET,
- One Stop Shop (Southport) Cambridge Arcade, Southport, Merseyside PR8 1DA
Benefits, Pensions and Financial Help
- Department for Work and Pensions www.dwp.gov.uk 01924 433600
- Housing Benefit and Council Tax Benefit 0845 140 0845. Sefton Council, Finance Department, P.O. Box 21, Bootle, Merseyside L20 3US. 0845 140 0845
- The Pension Service www.thepensionservice.gov.uk 0845 6 060 265
- The Association of British Credit Unions www.abcul.org 0161 832 3694
- Holyoake House, Hanover Street, Manchester M60 OAS.
Consumer Advice
- Trading Standards: www.consumerdirect.gov.uk 0845 4 040 506
- Office of Fair Trading: www.oft.gov.uk 0845 7 224 499
- Winter Warmth Advice Line www.keepwarmkeepwell.direct.gov.uk 0800 085 7000
- Consumer Focus www.consumerdirect.gov.uk 0845 404 0506
Debt
- National Debt line (free debt advice) www.nationaldebtline.co.uk 0808 808 4000
- Also see Citizens Advice in advice section
Domestic Violence
- National Domestic Violence Helpline: 0808 2000 247
- Open 24 hours. The phone call will not show up on land line bills.
- Broken Rainbow - Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence Telephone: 0300 999 5428
- Sefton Women’s and Children’s Aid (SWACA) Bootle Office: 0151 922 8606 Southport Office: 01704 500647
- Venus Women’s Resource Centre 0151 474 4744
- Opening hours: Mon-Thurs 10am-5pm / Fri 10am-4pm
- Worst Kept Secret (Domestic Violence helpline for men, women and children) www.worstkeptsecret.co.uk 0800 028 3398 (The phone call will not show up on land line bills.)
- Men’s Advice Line (Domestic Abuse www.mensadviceline.org.uk 01744 621119
- The Hideout (Support for children suffering abuse) www.thehideout.org.uk
Education and Training
- Sefton Council www.sefton.gov.uk 0845 140 0845
Employment
- Jobcentre Plus www.jobcentreplus.gov.uk 0845 6060 234
Equal Opportunities
- Sefton Equality Partnership www.seftonequality.org.uk 0151 928 2233
- Disability Information Advice Line www.dialuk.info 01977 723933
- Equality and Human Rights Commission www.equalityhumanrights.com 0845 604 6610
Family and Personal
- Registrar of Births, Deaths and Marriages
- North: Town Hall, Lord Street, Southport, Merseyside PR8 1DA 0151 934 2011
- South: Town Hall, St Georges Road, Waterloo, Merseyside L22 1RB 0151 934 3044
- Sefton Carers Centre www.sefton-carers.co.uk 0151 288 6060 (helpline)
Mediation
- National Family Mediation Service www.nationalmediationhelpline.com 01392 271 610
- One Vision Housing Mediation Service Telephone: 0300 365 1111
Probate - Wills
- Liverpool: The Queen Elizabeth II Law Courts, Derby Square, Liverpool, Merseyside L2 1XA. 0151 236 8264
- Sefton: North Sefton Magistrates Court, Albert Road, Southport, Merseyside PR9 0LJ. 01704 534 141
Victim Support
- www.victimsupport.org.uk Telephone: 0151 922 7015 / 01704 885 277
Fire Service
- Merseyside Fire and Rescue Service www.merseyfire.gov.uk 0151 296 4000
Health
- Health@Work www.healthatwork.org.uk Telephone: 0151 236 6608
- Roy Castle Fag Ends www.stopsmoking.org.uk Telephone: 0800 195 2131
- Active Sefton Active Sefton Telephone: 0151 934 4092
- Move It Sefton Move It Sefton Telephone: 0151 934 4092
Homelessness
- Sefton Council’s Homeless team www.sefton.gov.uk Telephone: 0151 934 3541
Hospitals
- Aintree Hospital www.aintreehospitals.nhs.uk 0151 525 5980
- Southport and Ormskirk Hospital www.southportandormskirk.nhs.uk
- Alder Hey Children’s Hospital www.alderhey.nhs.uk 0151 228 4811
- The Royal Liverpool University Hospital, www.rlbuht.nhs.uk 0151 706 2000
- Liverpool University Dental Hospital www.rlbuht.nhs.uk 0151 706 5060
- Broadgreen Hospital www.rlbuht.nhs.uk 0151 282 6000
Housing
- Independent Housing Ombudsman Service www.ihos.org.uk 0845 712 5973
- Housing Corporation www.housingcorp.gov.uk 0845 230 7000
- Land Registry www.landregistry.gov.uk 0207 917 8888
- National Housing Federation www.housing.org.uk 0161 848 8132
Immigration and Refugees
- Immigration Advisory Service www.iasuk.org 0151 242 0920
Involving Residents
- OVH Resident Involvement Team. Telephone: 0300 365 1111
- Tenant Participation and Advisory Service (TPAS) www.tpas.org.uk Telephone: 0161 868 3500
- Tenants Services Authority www.tenantservicesauthority.org Telephone : 0845 230 7000
Leaseholder Services
- Leasehold Advisory Service (LEASE) www.lease-advice.org 0845 345 1993
- Leasehold Valuation Tribunal www.rpts.gov.uk 845 600 3178
Legal
- Liverpool Magistrates’ Court, 107 Dale Street, Liverpool, L2 2JQ 0151 243 5500
- North Sefton Magistrates Court, Albert Road, Southport PR9 0LJ 01704 534 141
- South Sefton Magistrates’ Court, Merton Road, Bootle, L20 3BJ 0151 933 6999
Transport and Travel
- UK Passport Service www.ips.gov.uk 0300 222 0000
- National Rail enquiries www.nationalrail.co.uk 0845 7 484 950
- Merseytravel www.merseytravel.gov.uk 0151 227 5181
- Merseyrail www.merseyrail.org 0151 702 2071
- Mersey Ferries www.merseyferries.co.uk 0151 639 0609 (General) 0151 330 1444 (Bookings)
- Traveline (Public Transport Information) www.traveline.org.uk 0871 200 22 33
