Service Review Groups (SRGs)

The SRGs are a fundamental part of OVH's business.

The Service Review Groups work with officers by monitoring and influencing One Vision Housing's services to ensure that they are meeting or exceeding customers' needs.

There are three groups across the business:

  • Customers and Neighbourhoods SRG
  • Repairs and Maintenance SRG
  • Resident Involvement and Communications SRG

We are currently recruiting for these groups so if you would like to join then please give Tracy or Rachel a call in the Resident Involvement Team on 0300 365 1111.

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Over 4,500 repairs jobs have been completed since October 2010 100% of customers were satisfied with aids and adaptations (October 2011)

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Contact Us

For all enquiries please call:
0300 365 1111

enquiries@ovh.org.uk