Tenants Services Authority
The Tenant Services Authority is the new regulator for affordable housing.
It was launched on 1 December 2008, having taken over the regulatory powers of the Housing Corporation. Its goal is to work with landlords and tenants to improve services for existing and prospective tenants through six main aims:
- Improve standards of service delivery for tenants
- Support decent homes and neighbourhoods
- Promote effective tenant involvement and empowerment
- Ensure providers are well run and deliver value for money
- Promote and protect public and private investment
- Encourage and support a supply of well-managed social housing.
One Vision Housing works closely with the TSA to ensure that we are performing well and that we are providing the very best service possible for our customers.
If you would like to contact the Tenant Services Authority you can call 0845 230 7000, or by writing to:
Customer Service Team
2nd Floor
Lateral
8 City Walk
Leeds LS11 9AT
Tenant Services Authority
Maple House
149 Tottenham Court Road
London
W1T 7BN
Tenant Services Authority
4th Floor
One Piccadilly Gardens
Manchester
M1 1RG
