Compliments and suggestions
Compliments and suggestions can really make a difference as they let us know when we are doing things right or how you think we can improve our services.
We always welcome your thanks, but in addition, this gives us the opportunity to identify good ways of working and to ensure that this is shared across the organisation.
Your suggestions are also a great help. They can provide us with valuable ideas about how we can improve our services from your point of view.
If you make a suggestion and it is put into practice you’ll even get a £20 gift voucher for your trouble.
You can give us your compliments and suggestions in the following ways:
- Writing to us.
- Call us on 0300 365 1111
- Email us
- Complete the online form
