Leaflets
These leaflets contain information about our organisation, the services provided and your rights and responsibilities as a tenant.
We have tried to include as much as possible but if you would like more details about any of our services, please contact us on 0300 365 1111 and we'll be happy to help.
- ASB and nuisance (1.1mb)
- Aids and adaptations (1.3mb)
- Asbestos (1.4mb)
- Buying your home (1.2mb)
- CBL user guide - how to bid (1.2mb)
- Compensation (1.3mb)
- Complaints and feedback (1.1mb)
- Customer Service Centre (1.2mb)
- Domestic abuse (1.0mb)
- Ending your tenancy (1.1mb)
- Financial inclusion (1.2mb)
- Gas safety (1.0mb)
- Getting involved (1001.4kb)
- Harassment and hate crime (1.2mb)
- High rise living (1.2mb)
- Home contents insurance (244.6kb)
- Home safety (1.1mb)
- Incident diary (1.1mb)
- Lettable standard (2.7mb)
- Looking for a new home (1.0mb)
- Mediation (1.2mb)
- Paying your rent (1.0mb)
- Repairs and maintenance (1.3mb)
- Resident Involvement Statement (235.0kb)
- Safeguarding adults and children (1.0mb)
- Service standards (1.1mb)
- Supported housing (1.0mb)
- Pipes (283.9kb)
