Find out what work you can expect to your home and when it is scheduled to start
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Emergency Repairs
Where a repair is deemed to be an emergency, we will respond within 24 hours. Where the repair represents a threat to health and safety, we will respond within 2 hours.
How to report an emergency repair
- Please contact our customer contact centre on: 0845-140-1234
- Out of hour emergencies phone 0845-140-1234
- For emergency repairs to gas appliances please phone your gas contractor.
- For gas leaks Ring Transco - Freephone 0800 111 999
