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Our customers are shaping our policies: We stay true to our commitment to listening to our customers and using their feedback to shape our services. Earlier this month, our Customer Voice Team hosted a Policy and Strategy Review Group, bringing together a panel of engaged customers for a highly productive and essential session. The group’s invaluable insights ensure that our core […]
https://ovh.org.uk/news-events/our-customers-are-shaping-our-policies/
National Hate Crime Awareness Week 2025: At One Vision Housing, hate has no home here. We are committed to making our communities safer and have zero tolerance for hate crime. National Hate Crime Awareness Week takes place from the 11th-18th October. It’s crucial for our customers to understand what a hate crime is, and how you they get help if they […]
https://ovh.org.uk/news-events/national-hate-crime-awareness-week-2025/
National Hate Crime Awareness Week: Monday 11th – Sunday 17th October marks National Hate Crime Awareness Week 2021. Hate crime is a term used to describe a range of criminal behaviour where the perpetrator demonstrates hostility towards a victim’s race, disability, religion, sexual orientation or transgender identity. A hate crime can include verbal abuse, intimidation, threats, harassment, assault and bullying, […]
https://ovh.org.uk/news-events/national-hate-crime-awareness-week-2/
Policies: We operate to the Regulator of Social Housing and are required to meet the standards set. To enable us to achieve this we have various policies and procedures in place to ensure good practice and ultimately processes are followed. Discover our policies here: Policies relating to Safeguarding Modern Slavery Act 2015 and Human Trafficking Compliance Statement […]
https://ovh.org.uk/policies/