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Board Members

Our Successes

2009 was an incredibly busy and important year for One Vision Housing, which saw us take a number of important steps …

Aids and Adaptations

If you or a member of your family has a disability or a long term medical condition, or have difficulty …

CCTV Services

One Vision Housing has several high rise blocks located across Sefton, housing hundreds of tenants and leaseholders. We offer a comprehensive …

Clear account draw

To encourage tenants and leaseholders to keep a clear account, One Vision Housing runs a quarterly prize draw. The draw is …

High Rise Living

One Vision Housing has several high rise blocks located across Sefton, housing hundreds of tenants and leaseholders. High rise living has …

Home Ownership and Leaseholders

The Home Ownership section covers Leaseholder Management and The Right to buy/acquire your OVH home. We also work in partnership with third …

Income Management Team

As part of our commitment to improving the services we provide to you, we have changed the way in which …

Leaseholder News

Leaseholder Service Review Group meeting The Leaseholder Service Review Group (LSRG) will be holding its next meeting on 24th June 2010 …

Money Smart

One Vision Housing are committed to addressing issues around poverty and financial exclusion in our area and are currently developing …

Service Charges

2009/2010 Actual Statement of Account We notified you of your estimated service and maintenance charges for 2009/2010 back in April 2009. …

Digital Services

In 2009, we carried out extensive consultation with tenants and leaseholders to obtain their views on what the new digital …

Home Content Insurance

As your landlord, One Vision Housing has building insurance which covers damage to the structure of your home by fire, …

Service Review Groups (SRGs)

The SRGs are a brand new but totally fundamental part of OVHs business and we feel they should have a …

Complaints

While we try to make sure that we do everything right first time sometimes we get things wrong and you …

100% of our customers have a valid gas safety certificate 22,742 improvements made since 2009 with 95% customer satisfaction! 99.7% of emergency repairs completed within 24hrs during February Our website talks! Click on the Roktalk show icon at the top of this page

My Home

All the information you need about your home from latest improvements to repair history

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Contact Us

For all enquiries please call:
0300 365 1111

enquiries@ovh.org.uk