Search
Your search for vision found: 73 pages
We believe that the best way to improve our business, is to listen to what our customers have to say then act …
Welcome to the performance section of the One Vision Housing website! Within this section you will find all you need to …
One Vision Housing is a Registered Provider of Social Housing with more than 11,700 homes across Sefton, Merseyside. We were formed …
This area of our website has lots of information about renting or leasing a home from One Vision Housing. It shows …
One Vision Housing Consultant Framework
Consultant Framework – September 2010 Following the tender request for One Vision Housing’s Consultant Framework we are pleased to announce the …
One Vision Housing takes its responsibilities very seriously and recognises that goods and services must be offered on equal terms …
We pride ourselves on the professionalism and quality of our service and the following accreditations and memberships help support this …
We are always looking for outstanding people who want to make a genuine contribution to the local community to join …
…
One Vision Housing has several opportunities for local and national organisations to work with us to help deliver services and …
We are committed to embedding equality and diversity in everything that we do. This means that we work hard to …
One Vision Housing is governed by a board of non executive directors, comprising of 11 members. Board members have experience …
We aim to provide high quality services that our customers want and are happy with at the best possible price. We …
We believe that everyone has the right to be treated equally, with respect and to feel safe and secure in …
We employ more than 240 people who are dedicated to providing our customers with an excellent level of service. One …
One Vision Housing is governed by a Board of eight members, comprising four tenant members, two independent members (people with no …
The current economic climate has focussed our organisation on efficiency as we strive to provide the best value for money …
We are committed to being at the forefront of the wider regeneration of Sefton. Our vision is to provide high …
The role of the OVH Board is: “…to set the strategic direction of the Association and through good governance and performance …
1. Who do I contact about becoming a One Vision Housing supplier or contractor? Firstly read through the ‘becoming a supplier’ …
Listed below are previous tenders and contracts awarded: Internal Audit Successful Contractor: Deloitte LLP www.deloitte.co.uk OJEU Ref: 10/S 197-301148/EN Date Contract Awarded: March 2011 Length …
One Vision Housing is the largest social housing provider in Sefton with 11,429 homes throughout the borough, including 555 leasehold …
What is fuel poverty? People are generally considered to be in fuel poverty when they need to spend more than 10% …
If you or a member of your family has a disability or a long term medical condition, or have difficulty …
Asbestos is a naturally occurring mineral that was used in a range of building materials in the UK between the …
Often the easiest and preferred way to pay bills is via direct debit. Most companies including One Vision Housing offer …
One Vision Housing has several high rise blocks located across Sefton, housing hundreds of tenants and leaseholders. We offer a comprehensive …
Debt Money Problems? Money worries especially debt can have long standing effects on your health as well as having wider implications to …
This page gives answers to frequently asked questions about the Decent Homes programme. Let us know if you would like …
Energy Performance Certificates
Since 1st October 2008 the provision of Energy Performance Certificates (EPCs) has been compulsory for all our properties made available …
One Vision Housing are committed to addressing issues around poverty and financial exclusion in our area and are currently developing …
The Financial Inclusion Team has vast experience in dealing with all elements of benefits advice. The service is free and offers One …
We believe you should be able to choose a home that best suits your needs. That is why One Vision …
If you are having difficulty paying your rent you should contact your Income Management Officer immediately to discuss your problem. If …
One Vision Housing has several high rise blocks located across Sefton, housing hundreds of tenants and leaseholders. High rise living has …
Many people who are on benefits or low incomes don’t always see home contents insurance as an essential item and …
A new vision for Kings Park The area around Kings Park is set to change with the investment of over £20 …
One Vision Housing recognises that even minor adaptations to your home can have a huge impact on the safety and …
Preserved Right to buy Information
If you were a secure tenant of your property on 30th October 2006 (One Vision Housing launch day) you will …
The Right to Acquire is based on the Preserved Right to Buy Scheme but is solely for new tenants of …
Here at One Vision Housing we believe that everyone has the right to enjoy their home in safety and security …
Banks and Building Societies It is important to save in order to protect yourself from any unexpected costs that may come …
At One Vision Housing we believe in offering services that ensure older people and their families can enjoy their homes …
With its elegant buildings adding eye-catching architecture to the Mersey skyline, Greenfields Place is anything but your average development. Created …
Trees are living organisms and as they grow bigger, or get old, or even damaged by the weather or disease, …
For some people the benefit system can appear complex and confusing. To help resolve these difficulties One Vision Housing offer …
What is rent? Rent is the charge made to you by One Vision Housing to live in one of their properties. …
We know that an effective and reliable repairs service is important to you. That's why at One Vision Housing we're …
A ‘Tenancy Agreement’ is a very important legal contract which sets out your rights and responsibilities as a tenant and …
At OVH we provide lots of services for all our customers. These range from searching for a new home, welfare …
Domestic Violence and Hate Crime
No one should have to live in fear of violence from a spouse or partner, or any member of their …
What is Tenancy Support? We want to make sure that all of our tenants enjoy living in their homes, however some …
Did you know that there is a Community Development Fund that is available for voluntary and community groups who want …
Ford Lane Community Centre offers a wide range of activities. It is situated in between the Ford Lane shops and Our Lady Queen of Peace …
One Vision Housing exists to support our customers and encourage ideas and initiatives that will make our communities better places …
There are three Neighbourhood Offices and one surgery in Southport for your convenience. Click on the links found to the …
Our strapline is ‘Building Communities and Futures’ and it summarises what we are all about. It’s not just about homes but …
This involves the most time but provides the highest level of influence. Board Membership - (Several hours per month) Board members make …
This involves the least amount of time but still provides us with lots of useful information. Customer Panel Our Customer Panel has …
At One Vision Housing we are committed to making sure that our customers have every opportunity to get involved and …
Is there a group in my area? Here are a list of Residents Groups that One Vision Housing supports. If you …
While we try to make sure that we do everything right first time sometimes we get things wrong and you …
We don't think its enough just to ask our customers what they think - we believe it is equally important …
InVision is your resident magazine, crammed full of news, stories, community events, advice, support and much, much more. Getting involved If you’d …
One Vision Housing makes as much information as possible publicly available. This Publication Scheme is based on that approved by the …
It is our pleasure to introduce to you our 2010 – 2011 Annual report. This document highlights another year of continued …
Welcome to One Vision Housing's corporate plan for the period 2011 - 2016. Welcome to One Vision Housing’s Corporate Plan for …
Customer Care - Service Standards
Here you can find information regarding our Service Standards, and we will publish the performance against our Service Standards on …
If you have recently moved into one of our properties, or taken advantage of any of the services which OVH …
One Vision Housing is constantly striving to improve the service we provide to our customers. In order to improve performance …
If you wondering how One Vision Housing is performing, in delivering our services to you at the standard you expect, …
What we believe Our vision is to be the best. Our mission is to be the: Best employer Best landlord Best in business Best investor in …
Head Office - One Vision Housing Atlantic House Dunnings Bridge Road, Bootle, Merseyside L30 4TH Telephone: 0300 365 1111 Email: enquiries@ovh.org.uk Atlantic House Map All your enquiries can …
